Privacy policy

Who we are

The data controller is Astrali Tech SRL, trading as Astrali, VAT ID 40295202, trade register no. J24/2187/2018, registered in Baia Mare, Romania. Contact address for any question about your data: office@astralitech.com.

What we collect

Through the contact form: your name, company, email, phone if you give it, what you want to build and your message.

Through the budget calculator: your answers, name, email and, if you give them, phone and company.

With the forms: if you choose, how you heard about us, plus the page where you entered the site, the site you came from and the campaign name (UTM), if any. We keep them in your browser (sessionStorage) until you send the form, not in cookies.

For security: a cryptographic fingerprint of your IP address and the time of the request, to stop automated submissions. We do not keep your IP address in plain form.

If you accept analytics and marketing cookies: visit data, through Google Analytics, such as the pages you view, the device type and the country. Google Analytics does not store IP addresses.

Also only if you accept: through Meta Pixel, the pages you view and the fact that you sent a form, tied to your browser, so we can measure our ads on Facebook and Instagram. We do not send your name, email, phone or message to Meta.

We do not ask you for an account, a national ID number or payment details.

What is required

Your name and email are needed so we can reply. Without them we cannot send a reply or an estimate. All other fields are optional.

Why we use it

To reply to your message and send the estimate you asked for. The legal basis is the step you take before a possible contract (Art. 6(1)(b) GDPR).

To contact you about your project after the estimate. The legal basis is the consent you give us in the calculator (Art. 6(1)(a) GDPR). You can withdraw it at any time by writing to office@astralitech.com.

To protect the site from abuse. The legal basis is our legitimate interest (Art. 6(1)(f) GDPR).

To see which pages are useful and how well our ads work, only if you accept analytics and marketing cookies. The legal basis is your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time from "Cookie settings" at the bottom of the page.

The estimate is a calculation on your answers. We make no automated decisions about you. We do not send newsletters and we do not sell data to anyone.

Who else sees it

Our web hosting provider, whose servers run the site and the forms. Like any web server, it keeps technical access logs for a short time.

Brevo SAS (France), which sends our emails. Brevo processes the data only to deliver the messages, on our behalf.

Calendly LLC (USA), only if you choose to book a call. Booking happens on the Calendly site, under their privacy policy.

Google Ireland Limited, through Google Analytics, only if you accept analytics and marketing cookies. Google may transfer data to the USA, under the EU-US Data Privacy Framework.

Meta Platforms Ireland Limited, through Meta Pixel, only if you accept analytics and marketing cookies. For collecting this data we are joint controllers with Meta. Meta then uses it under its own privacy policy and may transfer data to the USA, under the EU-US Data Privacy Framework.

Public authorities, only when the law requires it.

Cookies and browser storage

Without your consent, the site sets no cookies.

If you accept analytics and marketing cookies, Google Analytics sets the _ga and _ga_<id> cookies, kept for at most 2 years, and Meta Pixel sets the _fbp cookie and, if you come from an ad, _fbc, kept for at most 90 days.

We keep your choice in your browser (localStorage), not in a cookie, so we do not ask on every visit. Change it any time from "Cookie settings". If you decline after accepting, we delete the Google Analytics and Meta cookies and stop Meta Pixel.

While you fill in the calculator, your answers stay only in your browser (sessionStorage). They do not reach us until you press send, and they are cleared when you close the tab.

How long we keep it

We keep messages and estimates while we discuss the project and for at most two years after the last contact, if you do not become a client. If you do, the data falls under our contract and under the periods required by accounting law.

The IP fingerprint is deleted automatically after at most one day.

Visit data in Google Analytics is kept for at most 14 months. Meta Pixel data is kept by Meta, under its own policy. We only see aggregated reports about our ads.

How we protect it

Data travels only over encrypted connections (HTTPS). Access keys and messages sit in files the server never serves publicly. Only the Astrali team that replies to you can access them.

Your rights

You can ask for access to your data, its correction or deletion, restriction of processing and portability. You can object to processing and withdraw your consent at any time. Write to office@astralitech.com and we will reply within one month.

If you are not happy with our reply, you can complain to the Romanian data protection authority (ANSPDCP), www.dataprotection.ro, or to the authority in your country.

Children

The site is meant for companies and entrepreneurs. We do not knowingly collect data from anyone under 16.

Changes

When we change this policy, we update the date above. If the change is significant and we have your email from an ongoing conversation, we let you know.